Call Centre Quality Assessor Jobs in South Africa
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Quality Assurance Agent: Call Centre
Pretoria
Negotiable seeking a Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment in Quality Assurance
The contact centre service will support the channels below (and any support (both inbound and outbound).
share this job on whatsappCall Centre Manager Nelspruit
Careercare-saNelspruit
R17,500 - R25,000 Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The support team. Lead a team Monitor performance Quality assurance Workflow optimization Training &
Motor Desktop Assessor Bryanston
Prime Meridian DirectBryanston
to hire a highly skilled and experienced Motor Assessor to join our dynamic team. In this role, you will
Quality Assurer NEW
South Africa
Our client is looking for a Quality Assurer to work at a call centre. Applicant must have relevant qualifications
Call Coordinator Midrand NEW
DatacentrixMidrand
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
Contact Centre Agent Alberton
Altron FintechAlberton
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
Senior Manager Centre Centurion
Humankind GroupCenturion
Reference: HC003402-Retla-1 Purpose To lead the Data Centre Infrastructure and Cloud Computing Solutions team with full end-to-end solutions, including Data Centre Infrastructure design and build, Private, Public Sizwe governance model. Experience Required: Data Centre's Infrastructure and Hyperconverged technologies
Quality Assurance Analyst Centurion
Spesnet Group Healthcare Innovation AppliedCenturion
The Quality Assurance Analyst is responsible for developing and supporting the planning, design, and units to perform and validate test cases based on quality and system requirements. You will be responsible ensuring that the end product meets the minimum quality standards, is fully functional, reliable, and meet end user's expectation. To be successful as a Quality Assurance Analyst, you should demonstrate strong candidate must be able to interpret and implement quality assurance standards and provide accurate and comprehensive
Quality Management Specialist Rosebank
Ck Changing Lives ConsultingJohannesburg
Calling all Mid-Level Quality Management Maestros in The Telecsoms space Are you someone who thrives thrives on ensuring every aspect of quality management is meticulously handled? If you're passionate about driving ICT innovator) is currently seeking a Mid-Level Quality Management Specialist to join their dynamic team for service improvement. Develop and implement quality assurance standards and processes. Streamline reporting industry standards. Business diploma/degree in quality management, engineering, or related field. At least
Software Quality Analyst
Johannesburg
Qualifications:
- Matric
- Degree or Equivalent
Requirements:
- Experience in testing complex software systems
- SQL skills
- OS, VM and software skills
- Experience creating and maintaining testing environments <
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