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Customer Care Call Center Mtn Jobs in South Africa

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  •  IT / Computing / Software
  •  Last 3 days

Mcse First Line Support Engineer NEW

Midrand

the capturing of customer requests from varied inbound sources into the companys Call Management System can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined defined per customer

  • The First Line Support Engineer must analyse the reported fault and complete for customers, Engineers must therefore be customer-focused and must strive to return the customer to specific processes
  • Ensure that 98% of all calls are answered within 30seconds
  • Accountable


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  • Cloud Engineer: Finops NEW

    Sandown

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    Business Analyst NEW

    Cape Town City Centre

    ong>

    Senior Developer NEW

    Cape Town City Centre  Negotiable

    Collaborate with other department heads and with the customer and teams to align IT development strategies with


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