7 service window for both change and incident handling Tickets can be opened as service request or real Service time DAM operations concerning ticket handling: Critical/High/medium/low: 724 Solution time DAM DAM operations concerning incident ticket handling: Critical: 1 Std. High: 4 Std. Medium: 17 Std. Low: DAM operations concerning service request ticket handling: Critical: 1 Std. High: 4 Std. Medium: 17 Std
systems, call centre software).
software, revolutionizing the way property managers handle their portfolios. This comprehensive solution seamlessly outside the box to handle unique data manipulation challenges. Project Management: Handle multiple projects
integration of applications
AWS. Mentor junior developers, review code, and handle operational requests to ensure smooth functionality Mentor junior developers and review their code. - Handle operational requests to ensure smooth functionality
CRM systems, call centre software). Accuracy in handling data and reports. Keen eye for identifying trends timely and effective resolution of customer issues. Handle escalated customer concerns and complaints. Coordinate cost-effective operations. Develop and implement plans to handle emergencies and unexpected issues in the call centre
CRM systems, call centre software). Accuracy in handling data and reports. Keen eye for identifying trends timely and effective resolution of customer issues. Handle escalated customer concerns and complaints. Coordinate cost-effective operations. Develop and implement plans to handle emergencies and unexpected issues in the call centre
professional manner at all times. Must be able to handle yourself under pressure and keep calm in difficult
management skills Capability to work independently and handle multiple tasks Excellent written and verbal communication