and addressing complaints. Answering phone calls and calling customers and vendors to follow up on appointments and deliveries. Answer and direct incoming phone calls. Perform data entry and maintain accurate records
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
- beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
- beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
Answer, screen, and transfer all incoming phone calls Take and relay messages all messages and queries copiers, scanners, faxes, appointment scheduling, and call forwarding systems Excellent verbal and written
business development activities such as screening new calls for proposals and coordinating bids
Exports