and Beauty sector is looking for an experienced Customer Relations Agent to join their dynamic team. Service qualification is a prerequisite, and any relevant Customer Service Experience will be an advantage Excellent
the Company's reputation by ensuring that all Customer requests are executed in a timely and professional maintaining open customer PO's. Managing rental engine transactions. Preparing Customer Sales Force entry documents. Validating Customer details on SA Menu and Sales Force. Loading new Customer Details. Preparing administration. Provide assistance and support to the Customer Service Department. Perform all other duties as working experience in an Accounting, Internal Sales, Customer Service related environment Sound Knowledge of
services, resolving issues, providing extensive customer service to local and foreign clients, managing
Drivers License and own transport.
3 years of Customer Facing experience in a selling type environment
As a customer service consultant, you will be acting as the front line of support for customers for both both online and in store and ensure customers are satisfied with the products, services, and features filing, photocopying, transcribing, and faxing. Customer Service: Maintaining a positive, empathetic, and professional attitude toward customers at all times Responding promptly to customer inquiries Meeting daily to queries and complaints Communicating with customers through various channels, managing both emails
and Beauty sector is looking for an experienced Customer Relations Agent to join their dynamic team. Service qualification is a prerequisite, and any relevant Customer Service Experience will be an advantage Excellent
the Company's reputation by ensuring that all Customer requests are executed in a timely and professional maintaining open customer PO's. Managing rental engine transactions. Preparing Customer Sales Force entry documents. Validating Customer details on SA Menu and Sales Force. Loading new Customer Details. Preparing administration. Provide assistance and support to the Customer Service Department. Perform all other duties as working experience in an Accounting, Internal Sales, Customer Service related environment Sound Knowledge of
and process customer orders accurately and efficiently, ensuring timely delivery and customer satisfaction satisfaction. Customer Communication: Liaise with customers via phone, email, and in-person to address inquiries Quoting and Pricing: Generate price quotes for customers based on their requirements and negotiate pricing team, including preparing sales reports, updating customer databases, and coordinating sales meetings. Documentation: and up-to-date records of sales transactions, customer interactions, and inventory levels. Inventory
core functions of the Service Department where customer relationships are built and maintained. Receives more) Logs calls and send reference numbers to customer. Loading of calls and monitoring on Qlikview and Constant customer communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints ISO. Send out customer surveys. Assists with additional admin work (quotes & customer invoicing when with technicians, admin team, sales team and customers. Must have the ability to work fast and accurate
core functions of the Service Department where customer relationships are built and maintained. Receives more) Logs calls and send reference numbers to customer. Loading of calls and monitoring on Qlikview and Constant customer communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints ISO. Send out customer surveys. Assists with additional admin work (quotes & customer invoicing when with technicians, admin team, sales team and customers. Must have the ability to work fast and accurate
continuous customer feedback throughout the order/enquiry process and be the liaison between customers and internal internal structures.of customer orders and enquiries efficiently by ensuring that correct products are