beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
include
perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take
and addressing complaints. Answering phone calls and calling customers and vendors to follow up on appointments and deliveries. Answer and direct incoming phone calls. Perform data entry and maintain accurate records
literate in MS Office
office Answer, filter, and route incoming phone calls Receive, sort, and distribute daily mail/deliveries
with the Wits Health Consortium Shared Services Centre on business administration The incumbent will be oversee hygiene and housekeeping to all required standards across the unit Telecommunications: oversee and accommodation are adequate and operating at a high standard; provide adequate systems for filing and information and risk Draft, implement and regularly review Standard Operating Procedures and drive standardisation and administration, and uphold all compliance standards per policies, SOPs, and legislation Risk management
with the Wits Health Consortium Shared Services Centre on business administration
with the Wits Health Consortium Shared Services Centre on business administration The incumbent will be oversee hygiene and housekeeping to all required standards across the unit Telecommunications: oversee and accommodation are adequate and operating at a high standard; provide adequate systems for filing and information and risk Draft, implement and regularly review Standard Operating Procedures and drive standardisation and administration, and uphold all compliance standards per policies, SOPs, and legislation Risk management