Financial Services Organisation based in Johannesburg is seeking a highly skilled Policy Services - Operations Operations Manager, the entire management of Policy Services (Operations) - Comprised of the following four Operations Manager, the entire management of Policy Services (Operations) - Comprised of the following four risk management & compliance across Policy Services; Anticipate the impact of business strategy on delivery on required business outputs for Policy Services; Conduct KPIs for departmental managers, team
Financial Services Organisation based in Johannesburg is seeking a highly skilled Policy Services - Operations Operations Manager, the entire management of Policy Services (Operations) - Comprised of the following four Operations Manager, the entire management of Policy Services (Operations) - Comprised of the following four risk management & compliance across Policy Services; Anticipate the impact of business strategy on delivery on required business outputs for Policy Services; Conduct KPIs for departmental managers, team
achievement of a cost effective and high quality service in line with client and business needs. • Supervises document scanning, receiving, logging, client services, cashiering, insurance, result entry, etc)to ensure laboratory function ( e.g. laboratory courier services, specimen reception and sorting, test result reporting provide a high quality, cost effective and safe service. • Prepares and ensures availability of up to date solve service related issues, maintain a positive image of the organisation and promote the services of
achievement of a cost effective and high quality service in line with client and business needs. • Supervises document scanning, receiving, logging, client services, cashiering, insurance, result entry, etc)to ensure laboratory function ( e.g. laboratory courier services, specimen reception and sorting, test result reporting provide a high quality, cost effective and safe service. • Prepares and ensures availability of up to date solve service related issues, maintain a positive image of the organisation and promote the services of
implemented
procedures are implemented 5. Customer Services Train staff in customer service at the cash desk Assist customers customers with enquiries and complaints Apply Customer Service principles in a friendly and enthusiastic manner
procedures are implemented 5. Customer Services Train staff in customer service at the cash desk Assist customers customers with enquiries and complaints Apply Customer Service principles in a friendly and enthusiastic manner