Thinking
COMPETENCIES Analytical Thinking Financial Management Customer Insight & Focus Decision making Attention implemented 5. Customer Services Train staff in customer service at the cash desk Assist customers with enquiries enquiries and complaints Apply Customer Service principles in a friendly and enthusiastic manner daily Continuously Continuously satisfy customer needs and attract clientele 6. People Management Manage performance and
COMPETENCIES Analytical Thinking Financial Management Customer Insight & Focus Decision making Attention implemented 5. Customer Services Train staff in customer service at the cash desk Assist customers with enquiries enquiries and complaints Apply Customer Service principles in a friendly and enthusiastic manner daily Continuously Continuously satisfy customer needs and attract clientele 6. People Management Manage performance and
stakeholders, both internal & external; Measure customer satisfaction through feedback mechanisms; Research design & implementation of best practice customer-centric solutions in conjunction with the Operations a timely manner and accurately Ensure that all customer queries, escalations & complaints are handled
stakeholders, both internal & external; Measure customer satisfaction through feedback mechanisms; Research design & implementation of best practice customer-centric solutions in conjunction with the Operations a timely manner and accurately Ensure that all customer queries, escalations & complaints are handled
objectives and business requirements. • Liaises with customers in order to solve service related issues, maintain objectives and business requirements. • Liaises with customers in order to solve service related issues, maintain
objectives and business requirements. • Liaises with customers in order to solve service related issues, maintain objectives and business requirements. • Liaises with customers in order to solve service related issues, maintain