Reference: HC003104-Moipo-1 Title: Team Leader: Events, CSI, Reception, and Promoshop Description: Events activities. Liaise with subsidiaries, external service providers, and key role players. Manage and participate projects, ensuring effective communication with the team. Develop and adhere to efficient event timelines personnel and office assistants. Supervise the events team. CSI (Corporate Social Investment): Create and manage CSI and sponsorship activities. Supervise the CSI team. Promo Shop Management: Administer the Promo Shop
efficiency with focus on the execution of all customer requirements.
Res
the delivery of a positive Customer Experience in the provisioning of services
the Company's reputation by ensuring that all Customer requests are executed in a timely and professional maintaining open customer PO's. Managing rental engine transactions. Preparing Customer Sales Force entry documents. Validating Customer details on SA Menu and Sales Force. Loading new Customer Details. Preparing Compliance Department for authorisation. Assisting the Service Centre department with the opening of order tasks administration. Provide assistance and support to the Customer Service Department. Perform all other duties as required
upselling additional services, resolving issues, providing extensive customer service to local and foreign
professional appearance, excel in a cooperative team setting, can cope in a high pressure working environment
Drivers License and own transport.
3 years of Customer Facing experience in a selling type environment
qualified and experienced Customer Service Representative to join our dynamic team. Ensure that all incoming time. Telephonic orders must be checked with the customer on the line to ensure the account number and order Manage the day-to-day requirements of our Customers. Resolve Customer queries/complaints in a timely manner work within the KPIs given to you by the Management Team. To keep and maintain records of all orders and Contributes to working as a team effort to maintain high levels of service. Support the management structure
As a customer service consultant, you will be acting as the front line of support for customers for both and in store and ensure customers are satisfied with the products, services, and features. Reception: filing, photocopying, transcribing, and faxing. Customer Service: Maintaining a positive, empathetic, and professional professional attitude toward customers at all times Responding promptly to customer inquiries Meeting daily to queries and complaints Communicating with customers through various channels, managing both emails
Reference: HC003104-Moipo-1 Title: Team Leader: Events, CSI, Reception, and Promoshop Description: Events activities. Liaise with subsidiaries, external service providers, and key role players. Manage and participate projects, ensuring effective communication with the team. Develop and adhere to efficient event timelines personnel and office assistants. Supervise the events team. CSI (Corporate Social Investment): Create and manage CSI and sponsorship activities. Supervise the CSI team. Promo Shop Management: Administer the Promo Shop
qualified and experienced Customer Service Representative to join our dynamic team. Ensure that all incoming time. Telephonic orders must be checked with the customer on the line to ensure the account number and order Manage the day-to-day requirements of our Customers. Resolve Customer queries/complaints in a timely manner work within the KPIs given to you by the Management Team. To keep and maintain records of all orders and Contributes to working as a team effort to maintain high levels of service. Support the management structure
Customer Service Coordinator URGENTLY needed for a mining and cranes division based in Durban.
the Company's reputation by ensuring that all Customer requests are executed in a timely and professional maintaining open customer PO's. Managing rental engine transactions. Preparing Customer Sales Force entry documents. Validating Customer details on SA Menu and Sales Force. Loading new Customer Details. Preparing Compliance Department for authorisation. Assisting the Service Centre department with the opening of order tasks administration. Provide assistance and support to the Customer Service Department. Perform all other duties as required