telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call. Social Media Adverts – Facebook, Linked and other specific targeted projects via email and phone calls e.g. hospice branches, healthcare groups etc Ad of a long-term growth plan. Some degree of cold calling is expected for specific projects General admin:
visitor arrival. Informs customers by answering calls or referring inquiries. DUTIES & RESPONSIBILITIES Professionally answering the switch board. Forwarding calls and taking messages. Printing of Stickers &
appliances service calls. Key Responsibilities Receiving national customer service calls. Assisting customers
appliances service calls. Key Responsibilities Receiving national customer service calls. Assisting customers
visitor arrival. Informs customers by answering calls or referring inquiries. DUTIES & RESPONSIBILITIES Professionally answering the switch board. Forwarding calls and taking messages. Printing of Stickers &
meetings and managing calendars Answering phone calls and emails and taking messages Taking accurate and
Responsibilities:
meetings and managing calendars Answering phone calls and emails and taking messages Taking accurate and
Job Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between
consistently. Key Dials Quality Assurance Oversight First call resolution Data Quality Management Operational Support