We are recruiting a Hospitality Call Centre Agent for an organisation based in the northern suburbs of relevant departments Troubleshoot Track and report on calls handled Other day to day administrative duties as
for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
management
activities including but not limited to screening calls, setting up meetings, etc by order priority. to arrangements inlcuding visa applications screen and filter calls, emails and documents and disseminate timeaously utmost confidentiality abilty to travel outside Polokwane ability drive to runn office errands Qualification
EMPLOYMENT AVAILABLE Title: Fitment Centre Manager (Glass & Auto Fitment Centres) Area: Ladysmith Industry: Industry: Glass & Auto Fitment Centres Ref No.: TRG 2080 Salary: Market related TGP R450 000 – R650 000 PA for an experienced FITMENT CENTRE MANAGER (Glass & Auto Fitment Centres) is required for permanent manage and support the entire operation of a Fitment Centre, by implementing and driving Company Standards customer service through timeous communication, one call resolution and effective scheduling. Enforce and
Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience (advantageous)
Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience (advantageous)
for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
admin with adjustments on the system
/>