with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with
with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with
Akani RFA is looking for two dedicated Centre Managers to oversee the operations and growth of our premier the second role will involve managing multiple centres in the regions of Klerksdorp, Secunda, Groblersdal performance of the centre. Planning, organizing, and directing the activities of the centre. Oversees leasing the profitability of the centre. 5 years experience in the property / centre management industry. A relevant Experience in Facilities Management preferable in msll / centre management. Excellent understanding and knowledge
perform all tasks associated with the contact centre, from call management to response reaction and measurement and data. The response centre will operate 24/7 on a three-shift basis. Each shift will be 8 hours. The The hours per shift will be 06h00 to 14h00, 14h00 to 22h00 and 22h00 to 06h00. RESOURCES • Computer and packages (Microsoft Office, Xero, Mechanic Desk, Call Management Software) • Telephone • Internet access Underpinned by Right Now and Can Do: • Drivers will log calls for breakdowns or mechanical problems on the truck
Akani RFA is looking for two dedicated Centre Managers to oversee the operations and growth of our premier the second role will involve managing multiple centres in the regions of Klerksdorp, Secunda, Groblersdal performance of the centre. Planning, organizing, and directing the activities of the centre. Oversees leasing the profitability of the centre. 5 years experience in the property / centre management industry. A relevant Experience in Facilities Management preferable in msll / centre management. Excellent understanding and knowledge
perform all tasks associated with the contact centre, from call management to response reaction and measurement and data. The response centre will operate 24/7 on a three-shift basis. Each shift will be 8 hours. The The hours per shift will be 06h00 to 14h00, 14h00 to 22h00 and 22h00 to 06h00. RESOURCES • Computer and packages (Microsoft Office, Xero, Mechanic Desk, Call Management Software) • Telephone • Internet access Underpinned by Right Now and Can Do: • Drivers will log calls for breakdowns or mechanical problems on the truck
starter position. Call Centre experience would be a bonus. The position entails taking calls from customers
(Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration
(Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration
distributing correspondence and redirecting phone calls. As a customer service consultant, you will be acting office Answer, screen, and forward incoming phone calls Ensure reception area is tidy and presentable, with various channels, managing both emails and phone calls Acknowledging and resolving customer complaints Proficiency in Microsoft Office Suite 1 - 2 years call centre experience or 1-2 years of customer service correspondence