Financial Services Organisation based in Johannesburg is seeking a highly skilled Policy Services - Operations Operations Manager, the entire management of Policy Services (Operations) - Comprised of the following four Operations Manager, the entire management of Policy Services (Operations) - Comprised of the following four across Policy Services; Anticipate the impact of business strategy on other departments within the organisation; delivery on required business outputs for Policy Services; Conduct KPIs for departmental managers, team
Financial Services Organisation based in Johannesburg is seeking a highly skilled Policy Services - Operations Operations Manager, the entire management of Policy Services (Operations) - Comprised of the following four Operations Manager, the entire management of Policy Services (Operations) - Comprised of the following four across Policy Services; Anticipate the impact of business strategy on other departments within the organisation; delivery on required business outputs for Policy Services; Conduct KPIs for departmental managers, team
achievement of a cost effective and high quality service in line with client and business needs. • Supervises document scanning, receiving, logging, client services, cashiering, insurance, result entry, etc)to ensure analyses trends in order to implement or recommend corrective actions to the Regional manager. • Attends and at new or upgraded laboratories to ensure that correct working procedures are implemented and staff are are trained accordingly. • Supervises the correct application of quality assurance processes and standard
achievement of a cost effective and high quality service in line with client and business needs. • Supervises document scanning, receiving, logging, client services, cashiering, insurance, result entry, etc)to ensure analyses trends in order to implement or recommend corrective actions to the Regional manager. • Attends and at new or upgraded laboratories to ensure that correct working procedures are implemented and staff are are trained accordingly. • Supervises the correct application of quality assurance processes and standard
banking, this needs to be investigated and relevant corrective action taken
2. Administration
banking, this needs to be investigated and relevant corrective action taken 2. Administration Control the standard procedures are implemented 5. Customer Services Train staff in customer service at the cash desk Assist customers customers with enquiries and complaints Apply Customer Service principles in a friendly and enthusiastic manner
banking, this needs to be investigated and relevant corrective action taken 2. Administration Control the standard procedures are implemented 5. Customer Services Train staff in customer service at the cash desk Assist customers customers with enquiries and complaints Apply Customer Service principles in a friendly and enthusiastic manner