Responsible for creating end-to-end, relevant, customer centric interactions via a thorough understanding understanding on what matters most to the customers, as well as designing customer experiences (CX) end-to-end through driven by the ambition to create exceptional customer experiences and constantly evolve. // Fully understand input into segment campaign blueprint and global customer experience journeys / campaign planning and follows-up and manages relationships with selected local customers and thought leaders // Ensures integration of
Responsible for creating end-to-end, relevant, customer centric interactions via a thorough understanding understanding on what matters most to the customers, as well as designing customer experiences (CX) end-to-end through driven by the ambition to create exceptional customer experiences and constantly evolve. // Fully understand input into segment campaign blueprint and global customer experience journeys / campaign planning and follows-up and manages relationships with selected local customers and thought leaders // Ensures integration of
Support Coordinator to join our dynamic team. This entry-level role is ideal for a recent university graduate with a collaborative approach to work. Competitive entry-level salary. Comprehensive training and development
Support Coordinator to join our dynamic team. This entry-level role is ideal for a recent university graduate with a collaborative approach to work. Competitive entry-level salary. Comprehensive training and development
coordination for customers. Perform analysis from questionnaires to understand customer needs. Contribute tasks like brand & competitor research, data entry & excel, meeting/ task scheduling, assist on
Strong attention to detail and accuracy in data entry and record-keeping. Excellent communication and
Strong attention to detail and accuracy in data entry and record-keeping. Excellent communication and
or Cape Town. The main purpose is to optimize customer experience, collaborate with internal partners and manage multiple projects. Customer Experience: Cultivate strong customer relationships and establish internal teams to deliver comprehensive support to customers and guarantee their satisfaction. Product/Equipment meet customer demands. Market Awareness: Develop strategic plans to identify potential customers and convert Product Development: Work collaboratively with customers and Original Equipment Manufacturers (OEMs) to
responsible for maintaining and executing marketing and customer services functions within the company. This includes cooperation with the Sales, Finance Teams and customers. This is a 6-month contract. relationships with clients/customers by organizing and developing customer marketing plans.
Customer Services support functions
Develop and coordinate full funnel customer journeys strategies and manage the implementation thereof Thinking Positively Customer Journey Management Drive sales conversion and customer lifetime value (purchases subscriptions) by implementing and optimizing best-practice customer journey management. Manage email drip campaigns and implementing various journeys as needed. Customize and configure CRM marketing systems to meet the Implement and manage CRM systems to streamline customer interactions and improve overall efficiency. Set