tools for modular content ensuring application of standards to creative content planning. Responsible for for creating end-to-end, relevant, customer centric interactions via a thorough understanding on what matters matters most to the customers, as well as designing customer experiences (CX) end-to-end through an integration driven by the ambition to create exceptional customer experiences and constantly evolve. // Fully understand enablement/embedding of related tools, processes and standards // Oversees/coordinates overall content creation;
tools for modular content ensuring application of standards to creative content planning. Responsible for for creating end-to-end, relevant, customer centric interactions via a thorough understanding on what matters matters most to the customers, as well as designing customer experiences (CX) end-to-end through an integration driven by the ambition to create exceptional customer experiences and constantly evolve. // Fully understand enablement/embedding of related tools, processes and standards // Oversees/coordinates overall content creation;
CRM platform utilisation (email and in APP comm) Customer data management Loyalty program Duties Support driving loyalty program Create and deploy customer journeys Customer Journey performance monitoring and reporting membership base Drive APP download acquisition Customer retention Data cleanup (unsubscribe management)
comprehensive brand strategy that aligns with customer journeys across all touch points. Your role will go-to-market strategies for new markets and diverse customer segments. You will oversee targeted marketing will foster a customer-centric culture within your team, ensuring alignment with the customer journey at strategies tailored to new markets and diverse customer segments Oversee marketing campaigns targeted Foster a customer-centric culture within the marketing team, ensuring alignment with the customer journey
comprehensive brand strategy that aligns with customer journeys across all touch points. Your role will go-to-market strategies for new markets and diverse customer segments. You will oversee targeted marketing will foster a customer-centric culture within your team, ensuring alignment with the customer journey at strategies tailored to new markets and diverse customer segments Oversee marketing campaigns targeted Foster a customer-centric culture within the marketing team, ensuring alignment with the customer journey
management metrics End-to-end customer journey data analysis FAAS (funding as a service) Onboarding and management integration, and performance assessment Align brand standards, business objectives, marketing strategy and plans campaigns across various marketing channels Manage customer email campaigns Develop and execute automated automated communication strategy based on customer behaviour Integrate direct response campaigns, ensuring outbound and interrogate customer insights and segmentation Analyse direct response and customer profiles to identify
management metrics End-to-end customer journey data analysis FAAS (funding as a service) Onboarding and management integration, and performance assessment Align brand standards, business objectives, marketing strategy and plans campaigns across various marketing channels Manage customer email campaigns Develop and execute automated automated communication strategy based on customer behaviour Integrate direct response campaigns, ensuring outbound and interrogate customer insights and segmentation Analyse direct response and customer profiles to identify
Cape Town - Hybrid Leading Financial Services Client seeks a Partner & Campaign Manager for a permanent assessment. Ensure alignment with overall brand standards, business objectives, marketing strategy and plans interrogate customer insights and segmentation. Analyse direct response efforts and customer profiles to a deeper understanding of customer behaviour and trends, including customer contact management. Share them on performance. Recommend business process/customer journey improvements based on feedback. Marketing
Cape Town - Hybrid Leading Financial Services Client seeks a Partner & Campaign Manager for a permanent assessment. Ensure alignment with overall brand standards, business objectives, marketing strategy and plans interrogate customer insights and segmentation. Analyse direct response efforts and customer profiles to a deeper understanding of customer behaviour and trends, including customer contact management. Share them on performance. Recommend business process/customer journey improvements based on feedback. Marketing
Develop and coordinate full funnel customer journeys strategies and manage the implementation thereof Feedback Adopting Practical Approaches Upholding Standards Pursuing Goals Showing Composure Examining Information Thinking Positively Customer Journey Management Drive sales conversion and customer lifetime value (purchases subscriptions) by implementing and optimizing best-practice customer journey management. Manage email drip campaigns and implementing various journeys as needed. Customize and configure CRM marketing systems to meet the