Marketing Specialist who has retail marketing experience, with a focus on the digital platforms, operations social media platforms and engage in feedback to customers • Analyse, prepare and present reports on social competitions. • Public Relations & Customer Service • Manage customer database and newsletters, Website related qualification • Minimum 3 years working experience in retail marketing preferably with a corporate details • Above average MS Office computer skills • Experience relating to visualization tools is advantageous
Candidate must have at least 3 years' training experience in the retail sector. A qualified SDF is an advantage employees to teach them effective selling and customer service techniques, and explain how to follow the company Grade 12 At least 3 years' training experience in the retail sector Computer literate Excellent
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
achieve sales targets and deliver outstanding customer experiences.
o Set clear expectations and provide
maintaining profitability.
o Resolve escalated customer issues or complaints promptly and effectively
ensuring a positive resolution and preserving customer satisfaction and loyalty.
o Implement initiatives
initiatives to enhance the overall customer experience.
o Oversee the visual presentation of the store
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
achieve sales targets and deliver outstanding customer experiences.
o Set clear expectations and provide
maintaining profitability.
o Resolve escalated customer issues or complaints promptly and effectively
ensuring a positive resolution and preserving customer satisfaction and loyalty.
o Implement initiatives
initiatives to enhance the overall customer experience.
o Oversee the visual presentation of the store
Minimum 3 years marketing and brand management experience within a FMCG environment Plan and execute creative social outreach programmes and sales activities in customer stores Manage creation of social media content current packaging for improvements Set up and manage customer satisfaction process Assist with planning company Minimum 3 years marketing and brand management experience within a FMCG environment Plan and execute creative social outreach programmes and sales activities in customer stores Manage creation of social media content
Minimum 3 years marketing and brand management experience within a FMCG environment Plan and execute creative social outreach programmes and sales activities in customer stores Manage creation of social media content current packaging for improvements Set up and manage customer satisfaction process Assist with planning company Minimum 3 years marketing and brand management experience within a FMCG environment Plan and execute creative social outreach programmes and sales activities in customer stores Manage creation of social media content
Customer Service:
including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge / knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly retail experience / customer service experience. For leadership roles; managerial experience.
including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge / knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly retail experience / customer service experience. For leadership roles; managerial experience.
Minimum Requirements: