Expedite the resolution of customer problems and complaints to maximize satisfaction Achieve agreed upon
Expedite the resolution of customer problems and complaints to maximize satisfaction Achieve agreed upon
touchpoints. • Responding to member/client queries and complaints in a timely and effective manner, via phone, their jobs • Timeously resolve all escalated complaints ensuring these are closed against quality control
protocol. Enhance Customer Satisfaction: Resolve complaints and improve satisfaction. Integrate Process and
protocol. Enhance Customer Satisfaction: Resolve complaints and improve satisfaction. Integrate Process and
to work with large profile customers, customer complaints, analyze budgets, and determine ways to streamline
to work with large profile customers, customer complaints, analyze budgets, and determine ways to streamline