Inform the customer immediately if there are any delivery delays • Handle and document all queries and customer reports • Act on all non-deliveries regarding NDD's and ensure out on delivery • Manage and control RLOG returns and collections and ensure quality proof of delivery returned to RLOG • Manage the POD process, report
Inform the customer immediately if there are any delivery delays • Handle and document all queries and customer reports • Act on all non-deliveries regarding NDD's and ensure out on delivery • Manage and control RLOG returns and collections and ensure quality proof of delivery returned to RLOG • Manage the POD process, report
To ensure professional and effective service delivery to customers. To oversee that the Department complies
To ensure professional and effective service delivery to customers. To oversee that the Department complies