before and after every trip. Customer enquiries handled Meets customer's needs in terms of accuracy, relevance relevance, promptness and completeness Unresolved customer complaints are referred to the relevant staff Maintains discipline according to Company policy Meets customer requirements according to company policy. Dispatching staff's work and service levels meet organizational standards, legal requirements and customer expectations company standards i.e. cleanliness of coaches, service schedules, fuel consumption, aesthetics of all
before and after every trip. Customer enquiries handled Meets customer's needs in terms of accuracy, relevance relevance, promptness and completeness Unresolved customer complaints are referred to the relevant staff Maintains discipline according to Company policy Meets customer requirements according to company policy. Dispatching staff's work and service levels meet organizational standards, legal requirements and customer expectations company standards i.e. cleanliness of coaches, service schedules, fuel consumption, aesthetics of all
work related purposes. Manage any breakdown from call received to solution implemented. Obtain all relevant company, its divisions, associates, people products, service and website. Enjoy working independently as well