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transport
Providing outstanding customer service and support.
Managing customer orders for both local and and international customers.
Excellent communication skills, understanding of international logistics
Process customer orders accurately and efficiently.
Confirm order details with customers and address
Monitor order status and provide updates to customers.
Handle order modifications, cancellations as needed.
Maintain accurate records of customer interactions and transactions.
Support with
co-ordinating and planning of transport/logistics services Ensuring that all deliveries are done in the most and achieving the highest possible level of customer service Ensure vehicle utilisation based on savings estimated and/or late deliveries timeously to customers Compile daily report on orders processed Check outstanding feedback on loads completed Resolve customer queries regarding in-transit damaged goods Report constructive feedback to and from transporters and customers, reporting to OPS lead Participate in planning
conform to the requirements of the customer Evaluate and follow up on service levels Liaise with various departments Ensure KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle Handle and document all queries and customer complaints Monitor and compile daily and monthly reports and ensure the driver sign's for each POD Ensure customer satisfaction both internally and externally Liaise Quality, Health and Safety and KPI's Ensure that customer KPI's are known, understood, measured, managed
conform to the requirements of the customer • Evaluate and follow up on service levels • Liaise with various KPI's are of the correct criteria • Inform the customer immediately if there are any delivery delays • • Handle and document all queries and customer complaints • Monitor and compile daily and monthly reports ensure the driver signs for each POD • Ensure customer satisfaction both internally and externally • productive. Quality, Health, and Safety: • Ensure that customer KPI's are known, understood, measured, managed
conform to the requirements of the customer • Evaluate and follow up on service levels • Liaise with various KPI's are of the correct criteria • Inform the customer immediately if there are any delivery delays • • Handle and document all queries and customer complaints • Monitor and compile daily and monthly reports ensure the driver signs for each POD • Ensure customer satisfaction both internally and externally • productive. Quality, Health, and Safety: • Ensure that customer KPI's are known, understood, measured, managed
the best prices with unrivaled service delivery experience and customer satisfaction at its core. Load
the best prices with unrivaled service delivery experience and customer satisfaction at its core. Load
picking, packing, shipping, checking and loading customer orders and products; Participates in process-specific security and housekeeping protocols. Respects; customers, company, property and equipment; Proactive in
picking, packing, shipping, checking and loading customer orders and products; Participates in process-specific security and housekeeping protocols. Respects; customers, company, property and equipment; Proactive in