handling, timely deliveries, and excellent customer service. This position requires strong organizational with other departments, such as logistics and customer service, to streamline operations. Monitor and maintain mishandling or delivery delays. Customer Service: Work closely with customer service teams to address customer requests. Monitor customer feedback and implement improvements to enhance service quality. Collaborate Collaborate with the customer service department to resolve escalated issues. Performance Metrics: Establish and
handling, timely deliveries, and excellent customer service. This position requires strong organizational with other departments, such as logistics and customer service, to streamline operations. Monitor and maintain mishandling or delivery delays. Customer Service: Work closely with customer service teams to address customer requests. Monitor customer feedback and implement improvements to enhance service quality. Collaborate Collaborate with the customer service department to resolve escalated issues. Performance Metrics: Establish and
queries and responsibilities Management of Customer Service Report tracking Sales Contract management
queries and responsibilities Management of Customer Service Report tracking Sales Contract management
requirements. This involves management from customer service to financials to operational requirements
will be: Managing the Operations (Including Customer Services, Logistics, Distribution and Warehousing, Inventory Management, Quality Assurance and Customer Services staff within Company Policies and Procedures);
will be: Managing the Operations (Including Customer Services, Logistics, Distribution and Warehousing, Inventory Management, Quality Assurance and Customer Services staff within Company Policies and Procedures);
continuous improvement working closely with customer service department. Identify areas for improvement
maintenance)
Driver performances ensuring customer service standard is met. Occasional planning and budget
inter branch stock transfers, deliveries and customer service. 1. WAREHOUSE AND LOGISTICS EFFICIENCY · Contribute logistics data to others in the business to aid customer service and cost improvements. 2. PEOPLE MANAGEMENT
inter branch stock transfers, deliveries and customer service. 1. WAREHOUSE AND LOGISTICS EFFICIENCY · Contribute logistics data to others in the business to aid customer service and cost improvements. 2. PEOPLE MANAGEMENT