additional video footage to customers as required, 9. Training new controllers as required, 10. Attend to any tasks outside of these KPAs. GENERAL 1. Attend training courses for product knowledge as required by the
additional video footage to customers as required, 9. Training new controllers as required, 10. Attend to any tasks outside of these KPAs. GENERAL 1. Attend training courses for product knowledge as required by the
and escalates issues with regards to customer service and deliveries in a timely fashion 2. Dispatch include close vision Attend Staff meetings and training as required. Maintain an awareness and observation
customers and drivers. Skills Knowledge of customer service principles. Demonstrates reliability. Good interpersonal or logistics. 2 years' experience in a customer service role within an FMCG Supply chain and or logistics
customers and drivers. Skills Knowledge of customer service principles. Demonstrates reliability. Good interpersonal or logistics. 2 years' experience in a customer service role within an FMCG Supply chain and or logistics
activities to promote the company's transportation services. 2. Relationship Management: Build and maintain communication to transport partners to ensure adherence to service level agreements and performance standards. Address including the coordination of transportation services, scheduling, and dispatching. Evaluate the performance
activities to promote the company's transportation services. 2. Relationship Management: Build and maintain communication to transport partners to ensure adherence to service level agreements and performance standards. Address including the coordination of transportation services, scheduling, and dispatching. Evaluate the performance
and escalates issues with regards to customer service and deliveries in a timely fashion 2. Dispatch cooperatively and jointly to provide seamless customer service Relevant post secondary degree, diploma or certificate
other departments, such as logistics, customer service, and maintenance, to optimize fleet operations
other departments, such as logistics, customer service, and maintenance, to optimize fleet operations