/>Duties:
Customer Service Coordination
Industry is currently looking to employ Customer Service Administrator based in Port Elizabeth. A wonderful programs (e.g. MS Teams, Zoom etc.). Customer Service. Stock Management (Basic - to prevent wastages) Distribution and Logistics skills. Competencies: Customer Service Orientated. Accuracy / Attention to detail. Planning and expectations but not limited to: Customer Service Coordination: Direct liaison between the sales your control) Liaise with transport companies and service providers and sales representatives to ensure efficient
programs (e.g. MS Teams, Zoom etc.).
Industry is currently looking to employ Customer Service Administrator based in Port Elizabeth. A wonderful programs (e.g. MS Teams, Zoom etc.). Customer Service. Stock Management (Basic - to prevent wastages) Distribution and Logistics skills. Competencies: Customer Service Orientated. Accuracy / Attention to detail. Planning and expectations but not limited to: Customer Service Coordination: Direct liaison between the sales your control) Liaise with transport companies and service providers and sales representatives to ensure efficient
communicated to relevant parties Ensure all freight is correctly processed Rectify any discrepancies from the receiving customer Evaluate and follow up on service levels Liaise with various departments within the company Ensure KPI's KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle internally and externally Liaise with the outbound department to source sufficient resources Staff Manage leave Conduct and HR policies Internal and external services pertaining to the operation Occupational Health
progression of project processes and propose corrective actions to be implemented.
o Improve quality
productivity, and delivery in all relevant departments.
o Support internal and external audit activities
o Root cause analysis, containment, and corrective actions.
o Implement and embed changed processes/systems
production, productivity, quality and customer-service standards; resolve problems; complete audits; identify contract labour to revenues; Responsible for all department operational supervisors, with review/approval issues related to equipment quality, customer service, or accidents and mishaps on-site; Communicate Communicate all operating policies and/or issues at department meetings Work closely with the inventory manager expenses Communicate with legal counsel and safety department to ensure all processes remain compliant with
Problem-solving and analytical skills to improve on service delivery. Ability to work independently. Honest Communicate performance vs. targets to the staff in the department. Communicate late orders or changes with the that the quality control functions within the department is carried out as set out in the QMS. Participate the Credit Returns Policy is adhered to by the department. Where necessary, assist with picking or receiving
Problem-solving and analytical skills to improve on service delivery. Ability to work independently. Honest Communicate performance vs. targets to the staff in the department. Communicate late orders or changes with the that the quality control functions within the department is carried out as set out in the QMS. Participate the Credit Returns Policy is adhered to by the department. Where necessary, assist with picking or receiving