Key Responsibilities:
years of Shipping Experience 3 years of client services experience in similar environment Skills Good
background/knowledge, to manage the usage of 3 rd party Courier services (including SLA negotiations and management) to (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
economic fortunes of Africa”. Finance Support Services Division has a vacant post for a Supervisor: Warehousing
responsible for providing industry-leading levels of service to clients while taking care of all customer document ensuring that all cargo is safely secured before transport. Security is of the utmost importance regarding strict security protocols and guidelines to ensure that your documents are correctly and securely destroyed Customer focused and visible commitment to quality-of-service provision Willingness to work overtime Ability Ensuring the periodic maintenance checks and services are performed on the trucks and mobile shredders
courteous service to clients and stakeholders, and upholding confidentiality and security measures when
management of operational processes and contracts/service
Develop and maintain procedures which relate
kept to a minimum
Vehicle, driver and cargo security
Optimal usage of fuel
No unnecessary
procedures (as per client requirements)
Safety and security standards
Optimal allocations of vehicles
entertainment when necessary
Audit the quality of service provided through personal interaction with the
report keeping system is maintained
Safety and security orientation
Implement and manage an effective
branch stock transfers, deliveries and customer service. 1. WAREHOUSE AND LOGISTICS EFFICIENCY · Contribute logistics problems while maintaining high levels of service delivery within budgetary requirements; · Monitor accuracy and manage stock movements · Monitor security in the warehouse and eliminate stock theft · Interpret data to others in the business to aid customer service and cost improvements. 2. PEOPLE MANAGEMENT · Manage
branch stock transfers, deliveries and customer service. 1. WAREHOUSE AND LOGISTICS EFFICIENCY · Contribute logistics problems while maintaining high levels of service delivery within budgetary requirements; · Monitor accuracy and manage stock movements · Monitor security in the warehouse and eliminate stock theft · Interpret data to others in the business to aid customer service and cost improvements. 2. PEOPLE MANAGEMENT · Manage
minimizing any potential service failures and costs thereof. Collaborate with Service Providers and Buyers shipping lines and carriers to secure competitive rates and secure capacity. Develop and implement negotiation