Luxury Retail CRM
Client relationship Manager South Africa
Based in Sandton
relationship between the Company and its Clients
As a Marketing Analyst and Researcher at Burger King South Africa, you will play a crucial role in shaping in-depth analysis and research of market trends, customer behaviours, and competitive dynamics. You will comprehensive market research to identify trends, customer preferences, and new growth opportunities. Analyze Analyze sales data, marketing performance, and customer feedback to evaluate the effectiveness of marketing
As a Marketing Analyst and Researcher at Burger King South Africa, you will play a crucial role in shaping in-depth analysis and research of market trends, customer behaviours, and competitive dynamics. You will comprehensive market research to identify trends, customer preferences, and new growth opportunities. Analyze Analyze sales data, marketing performance, and customer feedback to evaluate the effectiveness of marketing
implements all activities that are briefed by the analyst. Implement the standard operating procedures as by specialists. Work closely with the business analyst to receive reports on the restaurants performance Address the franchisee on issues that hinder the relationship managers and benchmarking teams work. Monitors restaurant network better COMMUNICATION AND RELATIONSHIP BUILDING Serve as a primary point of contact effective communication channels. Build strong relationships with franchisees and restaurant managers, demonstrating
implements all activities that are briefed by the analyst. Implement the standard operating procedures as by specialists. Work closely with the business analyst to receive reports on the restaurants performance Address the franchisee on issues that hinder the relationship managers and benchmarking teams work. Monitors restaurant network better COMMUNICATION AND RELATIONSHIP BUILDING Serve as a primary point of contact effective communication channels. Build strong relationships with franchisees and restaurant managers, demonstrating
excellent leadership skills, a strong understanding of customer service, and a passion for the hospitality industry will be responsible for managing staff, ensuring customer satisfaction, maintaining quality standards, and presentation to ensure consistency and customer satisfaction. Handle customer inquiries, concerns, and complaints in a professional and timely manner Maintain relationships with suppliers and vendors to ensure timely
excellent leadership skills, a strong understanding of customer service, and a passion for the hospitality industry will be responsible for managing staff, ensuring customer satisfaction, maintaining quality standards, and presentation to ensure consistency and customer satisfaction. Handle customer inquiries, concerns, and complaints in a professional and timely manner Maintain relationships with suppliers and vendors to ensure timely
orders, · Process customer complaints patiently · Plan alternative recipes for customers with special dietary order shipments · Communicate and build strong relationships with vendors · Adhere to food, health, and safety staff · Oversee and supervise the welcoming of customers · Grade 12 · Hospitality Management qualification motivate and develop staff members. · Exceptional customer service and interpersonal skills. · Proficient
orders, · Process customer complaints patiently · Plan alternative recipes for customers with special dietary order shipments · Communicate and build strong relationships with vendors · Adhere to food, health, and safety staff · Oversee and supervise the welcoming of customers · Grade 12 · Hospitality Management qualification motivate and develop staff members. · Exceptional customer service and interpersonal skills. · Proficient