Reference: CAW005593-MU-1 Service Manager - Cape Town CBD - Western Cape This is a hands-on position position, and our client is looking for a experienced Service Manager working in a premium vehicle dealership added advantage Minimum of 3 years experience in a Service Manager position at a Franchise Dealership Volkswagen
portfolio, such as technical services (M&E, building fabric etc), soft services (hygiene, pest control and soft services in accordance with SLA's. Review all SLA's entered into with eternal service providers of not only advising but showing teams how to correct challenges. Responsible for managing the financial for securing new business. Identify new / future services that would provide with a competitive advantage relationships throughout each contract. Lead customer service excellence and continuous improvement culture,
portfolio, such as technical services (M&E, building fabric etc), soft services (hygiene, pest control and soft services in accordance with SLA's Review all SLA's entered into with eternal service providers of not only advising but showing teams how to correct challenges Responsible for managing the financial for securing new business Identify new / future services Develop tender documents at a consistently high relationships throughout each contract Lead customer service excellence and continuous improvement culture,
Management Ensure that all work is carried out correctly and safely. Comply with and embrace Health and
works on roofs or ground Overseeing, assessing, correcting, and instructing subcontractors in mechanical
works on roofs or ground Overseeing, assessing, correcting, and instructing subcontractors in mechanical
working in a safe environment and are following all correct health ; safety procedures.
The major tasks
Cape Town. Manage technical aspects, budgets and service providers on site and other key responsibilities methodology. Contribute to the SLAs for approved service providers. Ensure the Centre complies with building installations and budgets. Conduct technical and service contract inspections etc. Coordinate staff activities schedules. Manage hard and soft Services. Monitor the quality of the services. Negotiate pricing structures market trends. Manage procurement of goods and services. Prepare budgets (Capex, R&M) plus forecasts
Cape Town. Manage technical aspects, budgets and service providers on site and other key responsibilities methodology. Contribute to the SLAs for approved service providers. Ensure the Centre complies with building installations and budgets. Conduct technical and service contract inspections etc. Coordinate staff activities schedules. Manage hard and soft Services. Monitor the quality of the services. Negotiate pricing structures market trends. Manage procurement of goods and services. Prepare budgets (Capex, R&M) plus forecasts
baselines (Performance) Implement corrective actions were required to correct gaps identified that can place