As a Utility Service Investigator, you will play a crucial role in ensuring the safe and efficient delivery delivery of utility services to customers. Your responsibilities will include conducting meter readings disputes related to billing, service interruptions, or quality of service, and analysing usage patterns
Reference: CAW005593-MU-1 Service Manager - Cape Town CBD - Western Cape This is a hands-on position position, and our client is looking for a experienced Service Manager working in a premium vehicle dealership added advantage Minimum of 3 years experience in a Service Manager position at a Franchise Dealership Volkswagen
position, and our client is looking for a experienced Service Manager working in a premium vehicle dealership advantage
Cape Town. Manage technical aspects, budgets and service providers on site and other key responsibilities methodology.
Cape Town. Manage technical aspects, budgets and service providers on site and other key responsibilities methodology. Contribute to the SLAs for approved service providers. Ensure the Centre complies with building installations and budgets. Conduct technical and service contract inspections etc. Coordinate staff activities schedules. Manage hard and soft Services. Monitor the quality of the services. Negotiate pricing structures market trends. Manage procurement of goods and services. Prepare budgets (Capex, R&M) plus forecasts
Cape Town. Manage technical aspects, budgets and service providers on site and other key responsibilities methodology. Contribute to the SLAs for approved service providers. Ensure the Centre complies with building installations and budgets. Conduct technical and service contract inspections etc. Coordinate staff activities schedules. Manage hard and soft Services. Monitor the quality of the services. Negotiate pricing structures market trends. Manage procurement of goods and services. Prepare budgets (Capex, R&M) plus forecasts
portfolio, such as technical services (M&E, building fabric etc), soft services (hygiene, pest control and soft services in accordance with SLA's. Review all SLA's entered into with eternal service providers for securing new business. Identify new / future services that would provide with a competitive advantage relationships throughout each contract. Lead customer service excellence and continuous improvement culture, that the business remains at the leading edge of service delivery and value. Maintain and develop strong
portfolio, such as technical services (M&E, building fabric etc), soft services (hygiene, pest control
and soft services in accordance with SLAs
Review all SLAs entered into with eternal service providers
Identify new / future services that would provide AFMS with a competitive advantage
relationships throughout each contract
Lead customer service excellence and continuous improvement culture,
that the business remains at the leading edge of service delivery and value
Maintain and develop strong
portfolio, such as technical services (M&E, building fabric etc), soft services (hygiene, pest control and soft services in accordance with SLA's Review all SLA's entered into with eternal service providers for securing new business Identify new / future services Develop tender documents at a consistently high relationships throughout each contract Lead customer service excellence and continuous improvement culture, that the business remains at the leading edge of service delivery and value Maintain and develop strong
prevention.
Maintain accurate records of services performed and products used.
Qualifications:
Excellent communication skills and customer service orientation.
Excellent Project management