Customer Service Resolve all client queries /complaints initiated by the client and ensure that the relevant client requirements are met. Action container departments containers pick up queries and ensure that the channel and liaise with the Durban documentation department where required. Process refunds for vessel name the sales department and confirm to clients on email with copy to SDM manager, Client Services Manager confirmations before they are emailed to clients, correct as required and sign. Action account / demurrage
Customer Service Resolve all client queries /complaints initiated by the client and ensure that the relevant client requirements are met. Action container departments containers pick up queries and ensure that the channel and liaise with the Durban documentation department where required. Process refunds for vessel name the sales department and confirm to clients on email with copy to SDM manager, Client Services Manager confirmations before they are emailed to clients, correct as required and sign. Action account / demurrage