Administrator to join our team Route queries correctly from the Claims inbox Label queries accurately professionally to customer queries Always adhere to the service level agreements Respond professionally to website resolve queries Liaise with brokers and medical service providers regarding queries Any other duties as Qualifications: - Matric FAIS Compliant Customer Service Certificate Skills and Experience: At least 2 years' Always demonstrate an elevated level of customer service Ability to liaise with external parties Ability
Administrator to join our team Route queries correctly from the Claims inbox Label queries accurately professionally to customer queries Always adhere to the service level agreements Respond professionally to website resolve queries Liaise with brokers and medical service providers regarding queries Any other duties as Qualifications: - Matric FAIS Compliant Customer Service Certificate Skills and Experience: At least 2 years' Always demonstrate an elevated level of customer service Ability to liaise with external parties Ability
turnaround times Ensure all membership documents are correctly uploaded on the system Process membership amendments from time to time Matric FAIS Compliant Customer Service Certificate RE5 advantageous Skills and Experience Always demonstrate an elevated level of customer service Adaptable: resilient person and shows a positive
turnaround times Ensure all membership documents are correctly uploaded on the system Process membership amendments from time to time Matric FAIS Compliant Customer Service Certificate RE5 advantageous Skills and Experience Always demonstrate an elevated level of customer service Adaptable: resilient person and shows a positive
broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral and Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence skills - Microsoft Office a must Excellent customer service skills Ability to handle pressure - always remain
broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral and Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence skills - Microsoft Office a must Excellent customer service skills Ability to handle pressure - always remain