team on a 3 month contract. Manage queries and day-to-day functions in an effective and professional manner manner within the agreed turnaround times Ensure all membership documents are correctly uploaded on the agreed turnaround times Coordinate with other departments in resolving day-to-day administrative duties outbound calls promptly Management of queries and day-to-day functions within SLA in an effective and professional other duties as assigned by the company from time to time Matric FAIS Compliant Customer Service Certificate
team on a 3 month contract. Manage queries and day-to-day functions in an effective and professional manner manner within the agreed turnaround times Ensure all membership documents are correctly uploaded on the agreed turnaround times Coordinate with other departments in resolving day-to-day administrative duties outbound calls promptly Management of queries and day-to-day functions within SLA in an effective and professional other duties as assigned by the company from time to time Matric FAIS Compliant Customer Service Certificate
discipline to ensure tasks will be completed on time Operating independently and on own initiative within disposition Should you not receive a response within 14 days, please consider your application as unsuccessful
discipline to ensure tasks will be completed on time Operating independently and on own initiative within disposition Should you not receive a response within 14 days, please consider your application as unsuccessful
reports/data extracts as per broker's request from time to time Escalate complex issues to the relevant departments other duties as assigned by the company from time to time Matric RE 5 advantageous Call Centre / Customer Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows a positive
reports/data extracts as per broker's request from time to time Escalate complex issues to the relevant departments other duties as assigned by the company from time to time Matric RE 5 advantageous Call Centre / Customer Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows a positive
understanding.
3.5 Monitor and track staff time-keeping, absenteeism trends, overtime worked and