and support to a team of service desk analysts; Develop and coach team members to improve performance, deliver training and development needs in line with company procedures; Develop, grow and maintain professional experience; A real passion for people management and development in a large team; A passion to deliver excellent
training and performance management . They also develop and implement service strategies to meet customers'
authority and requires continuous professional development. As an accredited financial advisor with Old
authority and requires continuous professional development. As an accredited financial advisor with Old
efficient service to our clients leading, managing, developing and motivating a team of call centre agents. People Management Skills; mentor and drive people development; ensure high levels of employee engagement •
Keep departmental management advised of notable developments, i.e New Clients, exceptional bookings, cancellations
Keep departmental management advised of notable developments, i.e New Clients, exceptional bookings, cancellations
Subsidised company uniform. Training and development