Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Requirements: Experience and Qualifications: Matric Previous contact centre experience Clear Credit and
Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Requirements: Experience and Qualifications: Matric Previous contact centre experience Clear Credit and
communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations level qualification Experience in a client facing role such as Client Experience or Technical Account Management role IT/Tech related experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred
functional requests, or user issues to the Support Centre via ticketing system, where needed. • Effective enhancements. At least 1-year VeriClaim experience. Previous experience working in a customer facing department
functional requests, or user issues to the Support Centre via ticketing system, where needed. • Effective enhancements. At least 1-year VeriClaim experience. Previous experience working in a customer facing department
well as Pastel and Salesforce. At least 4 years' experience in an internal/customer service role is required
well as Pastel and Salesforce. At least 4 years' experience in an internal/customer service role is required
Matric and 5 years customer service working experience is required Word, Excel and Powerpoint skills
Matric and 5 years customer service working experience is required Word, Excel and Powerpoint skills