Italian Brand Ambassador to monitor and improve the quality of the interactions with their clients. The successful exceptional customer service and maintaining the highest quality standards. Requirements: Matric/ Grade 12 (non-negotiable) standards. Build rapport with both customers and suppliers. Ensure that the SLAs are met and exceeded with
Italian Brand Ambassador to monitor and improve the quality of the interactions with their clients. The successful exceptional customer service and maintaining the highest quality standards. Requirements: Matric/ Grade 12 (non-negotiable) standards. Build rapport with both customers and suppliers. Ensure that the SLAs are met and exceeded with
we prioritize efficiency without compromising quality, ensuring prompt resolution and minimal wait times with live chat inquiries, while maintaining high quality and productivity standards. Product Knowledge: and customer satisfaction. Quality Assurance: Ensure adherence to quality standards and service level
customer equivalents; Responsible for the upkeep and quality of the knowledge base for the team; Ensure customer maintaining high levels of customer service; Set high-quality standards and monitor as part of monthly QA, ensuring is met via appropriate assessment methods; Quality Assurance of Incident Management by spot checking Incidents
be key, with focus on Customer Satisfaction and quality of transactions QUALIFICATIONS Grade 12 / Matric be key, with focus on Customer Satisfaction and quality of transactions QUALIFICATIONS Grade 12 / Matric
be key, with focus on Customer Satisfaction and quality of transactions QUALIFICATIONS Grade 12 / Matric be key, with focus on Customer Satisfaction and quality of transactions QUALIFICATIONS Grade 12 / Matric
responsibilities include upholding transaction quality within predefined parameters and controlling claim volumes of transactions. Effectively balances quality, timeliness and productivity standards Self-discipline responsibilities include upholding transaction quality within predefined parameters and controlling claim volumes of transactions. Effectively balances quality, timeliness and productivity standards Self-discipline
responsibilities include upholding transaction quality within predefined parameters and controlling claim volumes of transactions. Effectively balances quality, timeliness and productivity standards Self-discipline responsibilities include upholding transaction quality within predefined parameters and controlling claim volumes of transactions. Effectively balances quality, timeliness and productivity standards Self-discipline
responsibilities include upholding transaction quality within predefined parameters and controlling claim volumes of transactions. Effectively balances quality, timeliness and productivity standards Self-discipline responsibilities include upholding transaction quality within predefined parameters and controlling claim volumes of transactions. Effectively balances quality, timeliness and productivity standards Self-discipline