North area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner negative feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on how to webinars, assist with the curation of valuable content for clients, engage in-opportunity accounts, host
Requirements:
determine needs that we would be able to assist with. • Assist with Financial Assessment discussions. • customer classifications. • Assisting with system upgrade testing as required. • Assist the Sales Consultant
determine needs that we would be able to assist with. • Assist with Financial Assessment discussions. • customer classifications. • Assisting with system upgrade testing as required. • Assist the Sales Consultant
for repairs to vehicles, vehicle branding, etc Assisting Customer Service Administrator in compiling supporting control for Customer Service department Operational assistance to the Technical Advisors Handling of service commissioning jobs in the area of the service station Assist Head of Customer Service with HR Planning Working complete projects in individual and group settings. Assist the Company in any necessary duties to achieve
for repairs to vehicles, vehicle branding, etc Assisting Customer Service Administrator in compiling supporting control for Customer Service department Operational assistance to the Technical Advisors Handling of service commissioning jobs in the area of the service station Assist Head of Customer Service with HR Planning Working complete projects in individual and group settings. Assist the Company in any necessary duties to achieve
repairs to vehicles, vehicle branding, etc
Assisting Customer Service Administrator in compiling supporting
Customer Service department
Operational assistance to the Technical Advisors
Handling of service
commissioning jobs in the area of the service station
Assist Head of Customer Service with HR Planning
Working
projects in individual and group settings.
Assist the Company in any necessary duties to achieve