courteous at all times and through ensuring ‘first contact' resolution Assist with managing various mailboxes Education: National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online
courteous at all times and through ensuring ‘first contact' resolution Assist with managing various mailboxes Education: National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online