in the automotive industry seeks for Customer Service Consultant to join their team Customer complaint and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years
in the automotive industry seeks for Customer Service Consultant to join their team Customer complaint and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years
broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral and Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence skills - Microsoft Office a must Excellent customer service skills Ability to handle pressure - always remain
broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral and Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence skills - Microsoft Office a must Excellent customer service skills Ability to handle pressure - always remain
inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
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sales, claims, administration and office-based services to international clients across numerous different our clients with 24-hour uninterrupted support services. We are looking for a Communication Specialist and attention to detail. Outstanding customer service skills with strong customer and results orientation
pride ourselves on delivering exceptional customer service and maintaining strong client relationships through experience in a call centre, collections, or customer service role is preferred. Strong communication and negotiation
pride ourselves on delivering exceptional customer service and maintaining strong client relationships through experience in a call centre, collections, or customer service role is preferred. Strong communication and negotiation
escalate issues to supervisors. Provide product and service information to customers Matric Must have Call
escalate issues to supervisors. Provide product and service information to customers Matric Must have Call