monthly
the dealer network. Ensuring correct escalation process internally and externally. Achieve voice, email
the dealer network. Ensuring correct escalation process internally and externally. Achieve voice, email
information and answer customer inquiries.
information and answer customer inquiries.
team to meet them on a steady basis. Loading, processing, and confirmation of customer payment request customer in line with policy and processes. Address breaches of policy and process with team member to ensure
team to meet them on a steady basis. Loading, processing, and confirmation of customer payment request customer in line with policy and processes. Address breaches of policy and process with team member to ensure
Continuous Improvement: Develop and update QA/QC processes and standards to ensure continuous improvement best practices and integrate them into the QA/QC process. Compliance and Risk Management: Ensure that all
Continuous Improvement: Develop and update QA/QC processes and standards to ensure continuous improvement best practices and integrate them into the QA/QC process. Compliance and Risk Management: Ensure that all
documents are correctly uploaded on the system Process membership amendments, i.e. client information