communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
functional requests, or user issues to the Support Centre via ticketing system, where needed. • Effective
functional requests, or user issues to the Support Centre via ticketing system, where needed. • Effective
Responsibilities & Tasks Managing incoming calls and customer service enquiries Capture Customer
plus Basic salary, medical aid, provident fund, life cover, funeral policy, 13th cheque (performance
plus Basic salary, medical aid, provident fund, life cover, funeral policy, 13th cheque (performance