Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison Pastel Must have at least two years' experience in a call center NOT NEGOTIABLE: Must be able to work night
Midrand, specializing in IT services is looking for an experienced Call Centre Agent with experience to dynamic team. Call Centre Agent for an IT Services and Repair Centre. Matric Call Centre Agent, with experience Excellent English communication skills and customer service. R5 000 CTC pm
optimize the customer success operations, driving efficiency and excellence in service delivery. Collaborate cross-functional teams to align operations with customer success initiatives and business objectives. Compliance alignment with cross-functional teams to drive customer success initiatives and achieve business objectives objectives. Process Improvement: Handling Customer Success platforms, identifying opportunities to streamline Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s
the West Rand, is currently looking to employ a service controller to start immediately or as soon as possible possible. You will be required to take service calls, communicate these to technicians, keep cleints time depending on the workload. Attend to customer telephonic call or emails by understanding the problem corrective action that the client can take. Log customer problems and complaints in CRM system by creating of jobcards where repair services rendered is not covered by existing service contract with client Issuing
Reference: CAW005640-LH2-1 Service Advisor - Midrand A fast growing motor vehicle brand is currently currently looking for a Service Advisor to join their growing team in Midrand. Requirements: Automotive knowledge to start asap Duties: Customer Interaction: Greeting customers, scheduling service appointments, and effectively with them throughout the service process. Providing information about services, pricing, and timelines professional manner. Service Consultation: Conducting thorough consultations with customers to understand their
Laureate Service team, the primary focus of your role is to provide relationship management service, active keep your finger on the pulse of our internal service level agreement to make sure that we achieve the supplied with detailed feedback • Responds to customer inquiries by understanding inquiry; reviewing assembling and forwarding information; verifying customer's understanding of information and answer • Meet require after hours and weekend work) • Assist with service recovery and client apologies, also help with handling
Laureate Service team, the primary focus of your role is to provide relationship management service, active keep your finger on the pulse of our internal service level agreement to make sure that we achieve the supplied with detailed feedback • Responds to customer inquiries by understanding inquiry; reviewing assembling and forwarding information; verifying customer's understanding of information and answer • Meet require after hours and weekend work) • Assist with service recovery and client apologies, also help with handling
administrative tasks and providing excellent customer service to patients. Greeting patients and visitors managing the dentist's calendar. Answering phone calls, emails, and inquiries from patients, insurance
administrative tasks and providing excellent customer service to patients. Greeting patients and visitors managing the dentist's calendar. Answering phone calls, emails, and inquiries from patients, insurance
Gather and analyse customer experience data with the goal to better understand customer needs, viewpoints templates to achieve better customer outcomes. Provide insight on customer feedback from complaints, escalations enhance Treating Customer Experience model. Monthly reporting on Treating Customer Fairly Outcomes. Position Position requirements: Minimum 3 years customer experience in Life insurance industry Financial/Statistical experience in working with client and/or intermediary service providers.