These include: queries from customers, assisting with complex service calls, technician support, queries in stressful situations
is an outsourced contact centre that specialises in the fields of customer experience, sales and administration several leading blue chip companies to optimise service, support and sales. Collaboration is at the core cohesive team. ELS is part of the Morvest Group which services clients globally. Our objective is to support contribute the success of the organisation. As an Inbound and Live Chat Consultant, you will play a pivotal pivotal role in providing exceptional customer service and support to cat and dog owners, breeders, and enthusiasts
our services within South Africa.
With further expansion, we currently have the role of Call Centre
Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and
Represent the customer to the rest of the business - Customer Advocate
Demonstrate
Competencies:
Must have inbound and outbound experience
Good reading abilities and written
Applying customer service/care principles to all calls
Working with People
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familyâs
joining a leisure vehicle rental company as a Customer Service Agent. We are looking for a professional and
and dedicated individual with excellent customer service, organizational, sales and communication skills
that you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry
Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
Strydompark (Randburg) is looking for Outbound Call Centre Agents to join their team You are comfortable You will be responsible for conducting outbound calls to engage with prospective clients, ask qualifying the company Previous experience in outbound call centre roles or sales environments will be a bonus but
candidate will conduct outbound sales calls, present products and services effectively, and meet sales targets must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South
Identify and research potential clients Cold calling potential clients for new business Develop and maintain sales pipeline Conduct ongoing market research Call centre experience required
candidate will conduct outbound sales calls, present products and services effectively, and meet sales targets must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sales are made. Treating the customer fairly. Understanding the call centre metrics and consistently achieving achieving minimum metrics. Capturing and recording sales call details 100% in the CRM system. Can plan and deliver impact on and persuade customers to buy. Listens and understands the customer's emotions and needs. Delivers