These include: queries from customers, assisting with complex service calls, technician support, queries in stressful situations
Role:
Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated and having fun. Your Role: Customer Interaction: Handle incoming calls and inquiries with professionalism Problem Solving: Assist customers by resolving issues and providing product/service information. Data Entry: Entry: Accurately log call details and customer information. Team Collaboration: Work closely with team team members to ensure customer satisfaction and meet team goals. What We're Looking For: Excellent Communication
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal warehouse and distribution teams. Offer superior customer service, queries, deliver on promise. Work on Syspro Compile accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit
our services within South Africa.
With further expansion, we currently have the role of Call Centre
Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and
Represent the customer to the rest of the business - Customer Advocate
Demonstrate
Competencies:
Must have inbound and outbound experience
Good reading abilities and written
Applying customer service/care principles to all calls
Working with People
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants handle related queries Share information with customers to build their understanding of products Create advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre Centre experience in a Financial Services or Medical Health environment. Excellent oral and written communication
automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network. and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network. and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact