keep your finger on the pulse of our internal service level agreement to make sure that we achieve the preferable • Previous call centre or customer service experience is preferable Your skills and character
within the Support Centre, to ensure customer service responsibilities for the business. The successful verbal communication skills. Provide sound customer service within a technical product environment. Excellent Required Skills: Administration: 1 -2 years Customer service– 1 year or more
to make a placement. Responsible for excellent service delivery to members, advisors, providers and suppliers regional office facilities Member Retention via Service delivery Quarterly Surveys Results, Regional Offices Essential Minimum 3 years of experience in a customer service orientated environment within a Medical Scheme
Relationship management with our top producing financial advisors Active case/pipeline management Provide require after hours and weekend work) Assist with service recovery and client apologies, also help with handling inquiries, service requests and complaints Providing customers with the organisation's services and product
Laureate Service team, the primary focus of your role is to provide relationship management service, active keep your finger on the pulse of our internal service level agreement to make sure that we achieve the Relationship management with our top producing financial advisors • Active case/pipeline management • Provide require after hours and weekend work) • Assist with service recovery and client apologies, also help with handling inquiries, service requests and complaints • Providing customers with the organisation's services and product
Laureate Service team, the primary focus of your role is to provide relationship management service, active keep your finger on the pulse of our internal service level agreement to make sure that we achieve the Relationship management with our top producing financial advisors • Active case/pipeline management • Provide require after hours and weekend work) • Assist with service recovery and client apologies, also help with handling inquiries, service requests and complaints • Providing customers with the organisation's services and product
members. They are committed to innovation, quality service, and the well-being of their clients.
The role:
Our client is seeking a Regional Service Consultant to join their team on a permanent basis in candidate will be responsible for delivering excellent service to members, advisors, providers, and suppliers minimum of 3 years of experience in a customer service-oriented environment within a medical scheme.
Functions:
Relationship management with our top producing financial advisors Active case/pipeline management Provide require after hours and weekend work) Assist with service recovery and client apologies, also help with handling inquiries, service requests and complaints Providing customers with the organisation's services and product
within the Support Centre, to ensure customer service responsibilities for the business. The successful verbal communication skills. Provide sound customer service within a technical product environment. Excellent Required Skills: Administration: 1 -2 years Customer service– 1 year or more
keep your finger on the pulse of our internal service level agreement to make sure that we achieve the preferable • Previous call centre or customer service experience is preferable Your skills and character