customer records and enter data into computer • Calling customers to advise them about service changes
retention request. Effective utilization of the Call rating system. Retention of customers Demonstrate Excellent product and systems knowledge. At least 3-year Call Centre/Customer Service experience At least 1 year
retention request. Effective utilization of the Call rating system. Retention of customers Demonstrate Excellent product and systems knowledge. At least 3-year Call Centre/Customer Service experience At least 1 year