exceed your expectations and provide top-notch assistance with every interaction. Why Choose Us? ✅ Expertise: products/services, ensuring accurate and insightful assistance for all inquiries. ✅ Empathy: We understand that addressing inquiries, resolving complaints, and assisting customers with product or service-related issues inquiries, complaints, and resolutions, in the company's database or CRM system. Multitasking: Manage multiple as handling calls, responding to emails, and assisting with live chat inquiries, while maintaining high
efficient service levels for clients and agents; and to assist the GM in managing the in-house CRM system. This year’s supervisory experience at an inbound tour company, along with previous senior consultant experience needed Assist with Complaint handling Manage in-house CRM system for maximum long-term company benefit
Management System encompassing
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The Company Rules
Customer Relations
Cash Management
public information communication material
Assist universal access passengers
Be polite and
/>Wayfinding to key destinations in the vicinity of the Company Stations and stops
Queue management at kiosks
Assist with special events and monitor crowd control
Grade 12
Good knowledge of all the Company products
Previous experience in a customer
ensuring our customers receive prompt and efficient assistance through online chat and messaging platforms. inquiries, providing information, and assisting them efficiently.
platform. The Salesman will assist the customer in understanding the Companies products and identify solutions onsultants LinkedIn: https://www.linkedin.com/company/easternpersonnel IMPORTANT NOTICE: By applying
platform. The Salesman will assist the customer in understanding the Companies products and identify solutions onsultants LinkedIn: https://www.linkedin.com/company/easternpersonnel IMPORTANT NOTICE: By applying
Service Support Agent, Milnerton, Northern Suburbs. Company Name: Surgo HR Training. Surgo (PTY) Ltd is a globally detailed call logs and generate reports as needed. Assist frustrated customers and escalate issues to senior various CRM systems. Demonstrate strict adherence to Company policies and practices. Review and take action
sales both online and in-store. Job Objectives: Assist with managing the various queues within the Freshdesk and through ensuring ‘first contact' resolution Assist with managing various mailboxes within the Clicks
sales both online and in-store. Job Objectives: Assist with managing the various queues within the Freshdesk and through ensuring ‘first contact' resolution Assist with managing various mailboxes within the Clicks