agents is here to exceed your expectations and provide top-notch assistance with every interaction. Why Choose Us? ✅ Expertise: Our agents are highly trained professionals with extensive knowledge of our products/services the clock to provide uninterrupted support whenever you need it. Customer Support: Provide exceptional skills, and available resources to provide accurate solutions. Data Entry: Accurately document customer interactions products, services, policies, and procedures to provide accurate information and support to customers.
refunds
that agents meet performance targets, providing coaching and training to improve agent performance, and managing ensure targets are met.
/>Recording of passenger numbers when required
Provide MyConnect Card product information and knowledge
DUTIES
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Multi skilled to provide cashier and validator services
Assist with
crowd control
Monitor tap-in and tap-out at entry and exit gates
Co-ordinate operational equipment
and evolve the FIRST brand? Provide exceptional customer service. Provide accurate and timeous information customers (quality, accuracy, attitude etc), providing coaching & counselling as required. The correct individual performance. Subsidised company uniform. Training and development
behavior.
A security officer must be well-trained in surveillance and dealing with perpetrators.
/>Tech-savvy with experience in surveillance systems
Trained in self-defense.
Registered as a security
Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Confirming clients
the query
issues and ensure customer satisfaction
service