motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets rong>
comes in.
inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action months call centre experience JOB DESCRIPTION Role primarily involves managing inbound calls from end responsibilities include receiving/making outbound calls, taking action on incoming queries, making required transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action months call centre experience JOB DESCRIPTION Role primarily involves managing inbound calls from end responsibilities include receiving/making outbound calls, taking action on incoming queries, making required transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
service calls within the banking sector.
customer call backs to provide an update on the progress of the query
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating
Cape
Duties: They take calls, react to emails, greet potential customers, handle
leading, managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and conduct regular quality assurance checks of call and ensure processes and procedures are adhered months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory