Manager, City Centre, Durban City, Company Name: Debonairs. Manager required for Debonairs store. Experience Experience essential. Strong Management skills and Computer literate. An Important Announcement from (jobscoin
Experienced Manager, Other, Durban City. Company Name: Debonairs. Experienced Manager required for Debonaura
is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand and contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on is to support the client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's video, or phone call. Own reactive client success processes: cancellations, negative feedback, advice/queries
/>RESPONSIBILITES:
Contact Centre NQF 4 or Generic Management NQF 4/5 - Learnership for Individuals with Disabilities
information about products and services and helping customers understand the product and answering questions customer service is to be friendly · Know your product or service and respond in a timely manner. Must
equipment servicing and repairs on site Opening and managing Jobs on internal system (SMS) Creating of work department, including Asset count, Tool container Management, requesting quotes for replacement or acquisition Demonstrated initiative to visualize, organize, manage, and complete projects in individual and group instructions Gathering information Team Work Quality Management Organizational Support - Follows policies
servicing and repairs on site
Opening and managing Jobs on internal system (SMS)
Creating of
department, including Asset count, Tool container Management, requesting quotes for replacement or acquisition
/>Demonstrated initiative to visualize, organize, manage, and complete projects in individual and group
/>Gathering information
Team Work
Quality Management
Organizational Support - Follows policies
equipment servicing and repairs on site Opening and managing Jobs on internal system (SMS) Creating of work department, including Asset count, Tool container Management, requesting quotes for replacement or acquisition Demonstrated initiative to visualize, organize, manage, and complete projects in individual and group instructions Gathering information Team Work Quality Management Organizational Support - Follows policies
demand plan, multi-task, organize, prioritize and manage time effectively Professional, warm and friendly Highly motivated and target driven Relationship management skills and openness to feedback Problem solving . Adaptability. Role & Responsibilities: Managing incoming calls and customer service enquiries