Customer Service Coordinator for the KZN branch. Matric and 5 years customer service working experience Leader, the Customer Service staff and Sales team You will attend to customer service requirements, customer complaints Arrange and co-ordinate service attendances for equipment servicing and repairs on site Opening and system (SMS) Creating of work procedures and instructions Commercial control of Service contracts Operational for lifting equipment, tools, etc. Internal administrative duties, gathering and capturing of checklists
Customer Service Coordinator for the KZN branch. Matric and 5 years customer service working experience Leader, the Customer Service staff and Sales team You will attend to customer service requirements, customer complaints Arrange and co-ordinate service attendances for equipment servicing and repairs on site Opening and system (SMS) Creating of work procedures and instructions Commercial control of Service contracts Operational for lifting equipment, tools, etc. Internal administrative duties, gathering and capturing of checklists
Matric and 5 years customer service working experience is required
Word, Excel and Powerpoint skills
Leader, the Customer Service staff and Sales team
You will attend to customer service requirements, customer
complaints
Arrange and co-ordinate service attendances for equipment servicing and repairs on site
Opening
(SMS)
Creating of work procedures and instructions
Commercial control of Service contracts
Operational
lifting equipment, tools, etc.
Internal administrative duties, gathering and capturing of checklists
suitably qualified and experienced internal customer service representative to join their team in Pinetown. least 4 years' experience in an internal/customer service role is required. Packaging expereince would be
suitably qualified and experienced internal customer service representative to join their team in Pinetown. least 4 years' experience in an internal/customer service role is required. Packaging expereince would be
is a shift based in-office role. The SaaS / MSP Technical Account Manager works closely with customers recommendations on how to get the most from products/services Own proactive processes: host webinars, assist clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's health scores Keep engaged with company and actively using products/services. Build customer loyalty to reduce churn and increase Be the glue between all internal departments, working with the relevant departments to ensure clients
authorise purchases and invoices for Passenger Services, Crew and Technical;
Ensure that new practices have been booked for training. • Providing all relevant parties with weekly demonstrations as needed. • Maintaining a current working knowledge of all healthcare related issues and 1-year VeriClaim experience. Previous experience working in a customer facing department would be anadvantage understanding and working knowledge of all functionalities on VeriClaim. • Effective training and facilitation confident, positive, and enthusiastic approach to work. • Ability to demonstrate flexibility, and adaptability
Ensure that new practices have been booked for training. • Providing all relevant parties with weekly demonstrations as needed. • Maintaining a current working knowledge of all healthcare related issues and 1-year VeriClaim experience. Previous experience working in a customer facing department would be anadvantage understanding and working knowledge of all functionalities on VeriClaim. • Effective training and facilitation confident, positive, and enthusiastic approach to work. • Ability to demonstrate flexibility, and adaptability
(Grade 12/National Senior Certificate)