individual to assume the role of Service Manager at their dealership.
Primary
satisfaction and profitability.
is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand and contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with such as Client Experience or Technical Account Management role IT/Tech related experience Experience with
Reference: CAW005587-JH-1 Service Manager - Hillcrest, KwaZulu-Natal Our client is on the hunt for a motivated individual to assume the role of Service Manager at their dealership. Primary Responsibilities: customer satisfaction and profitability. Efficiently manage resources, including personnel, equipment and inventory A minimum of 2 years' experience as a Service Manager. Must have Premium Brand experience Demonstrated
Contact Centre NQF 4 or Generic Management NQF 4/5 - Learnership for Individuals with Disabilities
equipment servicing and repairs on site Opening and managing Jobs on internal system (SMS) Creating of work work procedures and instructions Commercial control of Service contracts Operational planning and maintenance etc.), Asset control for Service department, including Asset count, Tool container Management, requesting acquisition of assets Service Department Fleet Control and Maintenance, including requesting quotations support Planning of engineer/apprentice pool Asset control for Customer Service department Operational assistance
equipment servicing and repairs on site Opening and managing Jobs on internal system (SMS) Creating of work work procedures and instructions Commercial control of Service contracts Operational planning and maintenance etc.), Asset control for Service department, including Asset count, Tool container Management, requesting acquisition of assets Service Department Fleet Control and Maintenance, including requesting quotations support Planning of engineer/apprentice pool Asset control for Customer Service department Operational assistance
servicing and repairs on site
Opening and managing Jobs on internal system (SMS)
Creating of
work procedures and instructions
Commercial control of Service contracts
Operational planning
Asset control for Service department, including Asset count, Tool container Management, requesting
acquisition of assets
Service Department Fleet Control and Maintenance, including requesting quotations
/>Planning of engineer/apprentice pool
Asset control for Customer Service department
Operational
ensuring reception effectively & efficiently controlled
Effective presentation skills. • Effective practice management skills. • Tenacious and accurate, with a confident Effective management of stress. • Ability to take initiative. • Conflict management. • Ability to manage multiple multiple tasks simultaneously. • Excellent time management and organisational skills. • Deadline focused
Effective presentation skills. • Effective practice management skills. • Tenacious and accurate, with a confident Effective management of stress. • Ability to take initiative. • Conflict management. • Ability to manage multiple multiple tasks simultaneously. • Excellent time management and organisational skills. • Deadline focused