all customer queries are dealt with in an efficient manner and that a high level of client service is
Parcel Perfect.
2 - 3 years' previous customer service experience in a similar role in the logis
up on outstanding quotes.
Monitor/update customers on special shipments. Know truck arrival times
non-account clients.
Run delivery reports by customer as and when required by management.
Assist
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Experience in handling ocean exports, customer service and front-office admin essential.
customer service, as well as assisting with the reception duties
Service Calls
Log incoming service calls with all required information (date,
time, customer name, contact name, telephone number, address, machine serial and model number, etc.)
Verify if machine logged is on SLA.
Ensure that calls being dispatched are made in a manner where our
/>Ensure that call backs are dispatched first thing the next morning.
Ensure that when calls are logged
that all information is documented (date, time, call number, repairs done, meter readings, etc.) timeously
vehicle brand is currently looking for a Service Advisor to join their growing team in />
Service advisor
Vacancy for a Vehicle Service advisor with a vehicle dealership progress of vehicles, ensuring customer satisfaction of vehicles serviced
Requiremen
inimum of 3 to 4 years’ experience as Vehicle Service advisor
Reference: CAW005640-LH2-1 Service Advisor - Midrand A fast growing motor vehicle brand is currently currently looking for a Service Advisor to join their growing team in Midrand. Requirements: Automotive knowledge to start asap Duties: Customer Interaction: Greeting customers, scheduling service appointments, and effectively with them throughout the service process. Providing information about services, pricing, and timelines professional manner. Service Consultation: Conducting thorough consultations with customers to understand their
include:
Contact Centre Team Coach
Based
inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction
conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work
work within all teams of the Contact Centre to ensure that the Customer Experience is delivered all the time
forms
M-KOPA Customer Service - Team Coach
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The position of the Team Coach voice/messaging/email customer services team and to maintain quality of service delivered in conjunction conjunction with customer goals and objectives. The Team Coach is also expected to work within all teams of the the Contact Centre to ensure that Customer Experience is delivered all the time.
Main Responsibilities
forms
Verify adherence and compliance to stated quality, customer and compliance standards. Aim to identify areas all required information were disclosed